Technical advice and claim management

Whether you suspect there may be an issue with fuel you have on board, or you wish to analyse samples of upcoming deliveries for peace of mind, we can help you.

We provide guidance and advice in the event of any issues with fuel quality to help you to ascertain if the fuel is safe to use and whether the properties could be improved by treatment or blending.

We also provide tips and advice on best practice for receiving deliveries and fuel sampling procedures so that you can identify and correct any problems as soon as possible.

We are skilled at managing responses from the physical suppliers to ensure that they deal with any issues swiftly and professionally and coordinate any actions required to remediate a situation with minimal disruption to the vessel.